Privacy Policy

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Introduction

At Phoenix India Allied Services, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. We adhere to applicable privacy laws and regulations to ensure your data is handled with the utmost care.

Information We Collect

We collect various types of personal information to provide you with high-quality home care services. This may include: .

• Personal Identification Information: Name, address, phone number, email address.
• Medical Information: Health history, medical conditions, medications, treatment plans.
• Payment Information: Credit card details, insurance information.
• Care Preferences: Specific needs, preferences, and instructions related to your care.
• Other Information: Communication records, emergency contacts, and any other details necessary for the care provided.

How We Use Your Information

We use your personal information to: .

• Provide and Manage Services: Deliver care services, manage appointments, and communicate with you.
• Billing and Payments: Process payments, handle insurance claims, and provide receipts.
• Improve Our Services: Analyze and enhance the quality of our care and services.
• Compliance and Legal Obligations: Adhere to regulatory requirements and respond to legal inquiries.

How We Protect Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include: .

• Physical Security: Secure facilities and restricted access to sensitive areas.
• Technical Security: Encryption, firewalls, and secure data storage solutions.
Administrative Security: Staff training, confidentiality agreements, and access controls.

Sharing Your Information

We may share your personal information with: .

• Healthcare Providers: To coordinate your care and ensure you receive the appropriate services.
• Insurance Companies: For billing and claims processing.
• Regulatory Authorities: To comply with legal and regulatory requirements.
• Service Providers: Third-party vendors who assist us in providing our services, subject to confidentiality agreements.

We do not sell or rent your personal information to third parties for marketing purposes. .

Your Rights

You have the following rights regarding your personal information: .

• Access: Request access to the information we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your information, subject to legal and regulatory requirements.
• Opt-Out: Opt-out of receiving marketing communications, if applicable.

To exercise these rights, please contact us using the details provided below. .

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we will notify you of significant changes through appropriate channels.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Phoenix India Allied Services
Address: 23/16 Old, Varasakthi Vinayagar Koil Street, Nemilichery, chromepet road, chennai.600044
Phone: +91 9429694198
Email: phoenixindiahomecare@gmail.com